CustomerLink provides a holistic technology and services Customer Success solution, for B2B SaaS companies and is the exclusive partner for Natero in Europe, Middle East, and Africa (EMEA). With deep industry expertise of building Customer Success and recurring revenue operations, CustomerLink provides the necessary operational and team services to complement the use of Customer Success Technology to make Customer Success operations more effective.

Our primary activities are

  1. Sales of Natero Customer Success analytics software across EMEA
  2. Fulfillment of Natero related services such as onboarding customer training and support and
  3. Delivery of CustomerLink Customer Success professional services for SaaS in the areas of process design and improvement and customer success training

See our recent press release about our strategic partnership with Natero.

Our offices are located in the modern entrepreneurial environment of The Guinness Enterprise centre in Dublin 8.

Current Positions

05 Jun 2017

Customer Success Manager – Natero

Natero is the new standard in Customer Success software for B2B SaaS companies. Natero helps SaaS Customer Success teams maximize customer lifetime value, and improve their products and processes. We are looking for enthusiastic customer success managers to play a key role in ensuring the continued success of our rapidly growing customer base in EMEA. In this role, you will be the key point of contact for our customers, responsible for providing onboarding training on the use of natero and providing the help they need to get value from our software as well as cultivating successful long-term partnerships.

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